Weights and Measures

Consumer Protection

The Bureau of Weights and Measures provides an important check and balance. We assure that the rights of the consumer are protected from deliberate fraud or unintentional errors, and further serve to protect the business owner. The Division inspects and monitors all transactions in which a commodity or service is bought or sold, or a weighing and measuring device is utilized. Consumers can be assured that the seal on each device means it is functioning properly.

Allegheny County Fraud Hotline
Phone: 412-350-6496
Online Fraud Complaint Form

Inspections

We conduct annual inspections. County inspectors check retailers randomly and un-announced. Inspectors conduct approximately 10,000 tests per year, using equipment certified for use by the Pennsylvania Department of Agriculture.

All gas pumps in Allegheny County are inspected. We conduct random inspections on commercial scales - up to 1,000 lbs. capacity, jeweler's scales, airport luggage scales, parking meters, parking garage timing systems and scanners at retail checkout counters.

Gas pumps failing to pass initial testing are flagged by a red sticker or closed until they are repaired and pass a subsequent test.

Fraud Complaint

If you spot something suspicious, submit a fraud complaint. The county maintains a fraud hotline as well as an online tip form. Tips remain confidential. You will be asked for your contact information so that inspectors may share with you the results of their investigation, but callers also have the option of anonymously leaving information for inspectors.