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DHS Information and Referral Desk

Allegheny County is a resource rich community, but at times it can be difficult to locate the best information about these resources. DHS supports an Information & Referral (I&R) Desk to help service providers (both DHS staff and staff of DHS contracted providers) identify resources (e.g., drug/alcohol services, mental health services, utility assistance, housing resources, parenting education, legal services) for the people they serve.

DHS Information & Referral (I&R) resource specialists are available
  • to conduct trainings on the DHS website, www.alleghenycounty.us/dhs  
  • to answer questions personally during weekday work hours by phone or e-mail


The DHS website was designed to help anyone in the community access services for themselves or the people they serve. With a few clicks, detailed information can be found about various human services topics including basic needs, individual and community health, and services for children, young adults, older adults and people with disabilities.

During a training session, participants are guided through the site and shown where to find
  • A variety of resource guides
  • Intake and emergency numbers for DHS services
  • Community profiles and
  • Newsletters

Community Referral Packet 

pdf.gif Community Referral Packet
The Information & Referral Desk staff publish and update the Community Referral Packet, a resource guide for social/human services professionals to assist in identifying resources, both within the DHS system and throughout the community, for the individuals they serve.

The Community Referral Packet is updated as needed. To recommend updates, removals or additions to the Community Referral Packet contact:

Victor Johnson at 412-350-6778 or victor.johnson@alleghenycounty.us  
Samantha Murphy at 412-350-2441 or samantha.murphy@alleghenycounty.us.

Resources guides located on the Department of Human Services website  

For more information contact:

Samantha Murphy 412-350-2441, samantha.murphy@alleghenycounty.us 
Victor Johnson 412-350-6778, victor.johnson@alleghenycounty.us