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Child Protective Services


Report Child Abuse or Neglect

Everyone is encouraged to

call 412-473-2000 or 1-800-932-0313 if you are concerned about the well-being of a person, 18 years of age or younger. These numbers answer 24 hours a day, 7 days a week.

You will be asked for information such as: 

  • The name of the child
  • The child’s home address
  • The age of the child
  • The name of the child’s primary caregiver
  • The concerns you have that prompted you to make the call

You can make the call anonymously and do not have to give your name or contact information.

Professionals Who Interact with Children

Some people must report their concerns about a child’s well-being and are called mandated reporters. Find out if you are a mandated reporter and how to get training. Learn more  

Learn more

Supports for Families

Parent and Caregiver Supports

As a parent or caregiver of a child, you know that taking the best care of your child is a challenge. There are supports available to help.  Learn more 

Families Involved in the Child Welfare System

The best place for your child is in a safe home with you. Your child’s safety depends on the choices you make. DHS can help you figure out how to use the strengths your family has. DHS can also help you come up with a plan to overcome your challenges. Learn more 

Legal Considerations 

There are many things to consider if your family is involved with Children's Court due to involvement with the child welfare system.  Getting an attorney to represent you and learning about court hearings can help you navigate the process. Learn more

Child Welfare Laws

Legal Mandates That Govern the Child Welfare System 

State and Federal laws that govern how the DHS Office of Children, Youth and Families conducts its work. As of February 2013. Learn more 

Major Federal Legislation Concerned With Child Protection, Child Welfare, and Adoption  

Complied by the Child Welfare Information Gateway, current as of April 2012  Learn more 

Recent Changes in Child Welfare Laws 

Includes changes for background checks, permanency plans, annual photographs, births of infants born exposed to illegal substances, reporting of child fatalities, reporting child abuse and the creation of Child Fatality/Near Fatality Review Teams.  (Acts 33, 73, 76, 126, 146 and 179).
Learn more 

Related Resources

A Parent's Handbook

A booklet developed for parents involved in the child welfare system that details the rights and responsibilites of parents, children, CYF and the courts. Learn more 

Child Abuse Prevention Month 

You have the power to stop the abuse of a child. Learn more 

Pennsylvania Dependency Benchbook  

A comprehensive resource, by judges for judges, that combines Pennsylvania law, organized pragmatically to allow quick and efficient use, with a series of state and national best practices that will provide judges and practitioners, from the least to most experienced, with the best possible information to support children and families safely. Learn more 

Related Information

On Friday, Aug. 26, 2011 DHS Director Marc Cherna testified before the Pennsylvania Senate Committee on Aging and Youth regarding Senate Bill 753, which seeks to expand the definition of child abuse to include a woman’s use of illegal drugs during pregnancy. Director Cherna advocated against the expansion.

pdf.gif Mr. Cherna's complete testimony.