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Services in the Home

OPTIONS is the general name for the long-term, in-home services made available through the DHS Area Agency on Aging (AAA). Persons who are 60 years of age or older may be eligible for OPTIONS long-term care services. These services are intended to provide customized support to help older adults remain in their homes and communities.

There is no financial eligibility requirement for OPTIONS services. However, individuals may be assessed a minimal co-payment. This co-payment is based on income and will not be more than the total cost of services.

Please contact the AAA SeniorLine at 412-350-5460, toll-free 1-800-344-4319, TTY 412-350-2727 or SeniorLine@alleghenycounty.us to discuss any of the following services.

Adult Day Care Services
Licensed day care programs are available for individuals who need supervision and are not capable of full-time independent living.

Aging Waiver Service Coordination Program
This program provides eligible adults with assistance in navigating, selecting and coordinating services that are needed to keep an individual in his or her home. 

Care Management
AAA will assign individuals a care manager who will work with them and their family to develop a care plan that addresses their needs, as identified by the assessment. The care manager coordinates the necessary services, which may include adult day care, home-delivered meals, personal care, chore service, home health, home companions, and respite care.

Caregiver Support 
Assistance may be provided to older adults to relieve their day-to-day burden and stress associated with living with and caring for functionally impaired family members.

Carrier Alert
U.S. Postal Service mail carriers are made aware of participating individuals who ask to have the appropriate service agency alerted if/when mail accumulates in their mailboxes, which can be an indication that there is reason for concern within the home. pdf.gif Carrier Alert Brochure  

Chore Service
Help may be provided with home maintenance tasks, such as light housekeeping and minor home repairs. These in-home visits are also an opportunity to check on the well-being of older adults during emergencies such as extremely hot or cold weather, and power outages.

Home-delivered Meals 
Nutritious meals delivered weekdays to homebound consumers who are unable to safely prepare meals, have difficulty leaving their homes to purchase groceries or have no other means to acquire meals on a regular basis. Weekday deliveries of meals are also an opportunity to check on the well-being of older adults during emergencies such as extremely hot or cold weather and power outages.

Home Health Aide
Assistance may be provided in the home including services related to nursing care, home health aides, speech therapy, physical therapy, occupational therapy, light housekeeping and grocery shopping. These in-home visits are also an opportunity to check on the well-being of older adults during emergencies such as extremely hot or cold weather, and power outages.

Personal Care
In-home assistance may be provided for individuals with limited ability to perform daily living activities, such as bathing, dressing, grooming and walking. These in-home visits are also an opportunity to check on the well-being of older adults during emergencies such as extremely hot or cold weather, and power outages.

Senior Companion Program
Provides regular visits and assistance to older adults, 60 years of age and older, in their home. Volunteer companions, 55 years of age and older, may assist with simple daily activities, serve as an escort for shopping, medical, or social outings, or provide caregiver relief. These in-home visits are also an opportunity to check on the well-being of older adults during emergencies such as extremely hot or cold weather and power outages. pdf.gif Senior Companion Program Brochure   pdf.gif Pay Card FAQs   pdf.gif Senior Companion Program Application

Other available services include: environmental modifications; home support; medical equipment, supplies and assistive devices; personal assistance; respite and transportation.

A call to the SeniorLine at 412-350-5460, toll-free 1-800-344-4319 or TTY 412-350-2727 will connect you to a AAA care manager who will answer questions about any of these services for older adults and offer assistance in finding local providers of needed services.