DHS Policies, Procedures and Standards of Practice

Policies, procedures, and standards of practice (referred to as policy documents) provide clarity and direction for tasks or behaviors expected of DHS staff and require approval from DHS leadership.

What are the reasons to create policy documents?

  • Fulfill a requirement by a legal, regulatory, or funding body
  • Mitigate legal or safety risk for employees, providers, and consumers
  • Address a critical issue or challenge resulting in the need for clear, consistent direction for staff
  • Consistently apply best practices and honor regulatory requirements
  • Support a uniform, accessible and equitable service delivery system

The public is invited to view DHS policy documents related to service provision and the use of public funds. (View instructions on navigating the public site(PDF, 670KB).)

Please note some documents are not included in this site if prohibited by law, specifically excluded in Pennsylvania’s Right-to-Know law, or outlined in the DHS public access standard of practice. Any guidance or expectations strictly for contracted providers, which does not also apply to DHS employees, can simply be included in a contract specifications manual.

Questions or comments may be directed to DHS-Policy@AlleghenyCounty.US.


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Additional Information

Allegheny County Non-Discrimination Statement
The Allegheny County Department of Human Services does not discriminate against anyone on the basis of a protected class including: race; color; religion; national origin; ancestry or place of birth; sex; gender identity or expression; sexual orientation; disability; marital status; familial status; age (40 and older); use of guide or support animal because of blindness, deafness or physical disability.