Emergency Services

Allegheny County Emergency Services (ACES) supports the people and first responders of Allegheny County through prevention, preparation, protection, response, and recovery from man-made and natural emergencies, as well as acts of terrorism.

Department Goals

  • Mitigate the potential effects of various hazards and vulnerabilities on the county
  • Implement measures that preserve life and minimize damage
  • Respond to the needs of residents and local jurisdictions during emergencies
  • Provide plans to return the county to normal as soon as possible after natural or manmade disasters, technological accidents, national security threats, or other disruptive incidents

About Emergency Services

Emergency Services works collaboratively to build, sustain, and improve Allegheny County through services that prepare for, protect against, respond to, recover from, and mitigate all hazards. We aim to be progressive in all aspects which will provide the highest levels of service with P.R.I.D.E.:


  • In order to fulfill this vision, a pledge to learn from our past, train for the present, and plan for the future.


  • We recognize that if we support, respect, empower, and challenge our people, they will deliver superior service and continuous improvement.


  • An organization that fosters an environment of trust, involvement, innovation, creativity, and accountability throughout the entire organization.


  • An organization that is responsive to the needs and concerns of the citizens, first responders, and municipalities we serve.


  • Strategically plan and benchmark programs and services which will be performed in an economical and efficient manner mindful of their financial impact.