Client Records

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DHS clients can access their personal records and information through secure online tools or by submitting a request. Users can review service history, download documents, or request official records.

AccessMyInfo

AccessMyInfo is a secure online tool that allows individuals to access their personal information held by the Allegheny County Department of Human Services (DHS).

What you can find on AccessMyInfo

  • View personal records and information
  • Download available documents
  • Review service history

Get started
Visit the AccessMyInfo portal to create an account or log in. Access to information may vary based on eligibility and privacy requirements. Identity verification may be required to use this tool.

CYF Client Records Requests

An Allegheny County Children, Youth and Families (CYF) consumer, or their legal representative, wishing to obtain copies of their consumer records may complete the CYF Client Records Request Form.

Questions

If you have any questions about client records, please contact the Director’s Action Line (DAL). You can reach the DAL at 1-800-862-6783 (Monday through Friday, 8:00 am to 5:00 pm). Find more information and additional ways to contact the Director's Action Line.

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