Director's Action Line

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The Department of Human Services (DHS) Director’s Action Line (DAL) provides quick and easy access to knowledgeable specialists who answer questions and resolve concerns and complaints regarding services provided through DHS.

Contact a DAL Specialist

Call 800-862-6783 Monday through Friday, 8:00 am to 5:00 pm.
Text “Action” to 412-324-3388.

Walk-in any time Monday through Friday, 8:30 am to 4:30 pm.
Human Services Building
First Floor
One Smithfield Street
Pittsburgh, PA 15222
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