Human Services (DHS)

A Code Red Heat Advisory is issued when extreme heat poses a serious risk to your health - especially for older adults, children, and people with medical conditions.

A Code Red Advisory will be in effect on July 7, 2025. Additional dates may be announced.

Code Red FAQs(PDF, 168KB) | Code Red Flyer(PDF, 1MB)

Translated Flyers: Arabic(PDF, 171KB) | French(PDF, 100KB) | Nepali(PDF, 147KB) | Spanish(PDF, 94KB) | Swahili(PDF, 94KB)

Cooling Centers

Senior Centers

If you are an older adult without transportation to a cooling center, call SeniorLine during business hours to get connected to help: 412-350-5460. Outside of business hours, call 2-1-1, or in an emergency, 9-1-1. 

When our senior centers are acting as cooling centers, they welcome residents of any age. 

CtiParks - Beechview Center
1555 Broadway Avenue
Pittsburgh, PA 15216
Phone: 412-567-7290
Monday 7/7: 8:00 am – 7:00 pm

CitiParks - Brighton Heights Center
3515 McClure Avenue
Pittsburgh, PA 15212
Phone: 412-766-4656
Monday 7/7: 8:00 am – 7:00 pm

CitiParks - South Side
12th & Bingham Streets
Pittsburgh, Pa 15203
Phone: 412-488-8404
Monday 7/7: 8:00 am – 7:00 pm

CitiParks - Greenfield
745 Greenfield Avenue
Pittsburgh, PA 15217
Phone: 412-422-6551
Monday 7/7: 8:00 am – 7:00 pm

CitiParks - Homewood
7321 Frankstown Avenue
Pittsburgh, PA 15208
Phone: 412-244-4190
Monday 7/7: 8:00 am – 7:00 pm

CitiParks - Sheraden Center
720 Sherwood Avenue
Pittsburgh, PA 15204
Phone: 412-777-5012
Monday 7/7: 8:00 am – 7:00 pm

Elizabeth Seton Center
1900 Pioneer Avenue
Pittsburgh, PA 15226
Phone: 412-344-4777
Monday 7/7: 8:00 am – 7:00 pm

LifeSpan - Chartiers
300 Lincoln Avenue
Carnegie, PA 15106
Phone: 412-276-5056
Monday, 7/7: Regular hours 9:00 am - 3:00 pm

LifeSpan - Clairton
530 Miller Ave
Clairton, PA 15025
Phone: 412-233-4847
Monday 7/7: 8:00 am – 7:00 pm

LifeSpan - Mon Valley
Olympia Park Shopping Center
4313 Walnut Street
McKeesport, PA 15132
Phone: 412-664-5434
Monday 7/7: 8:00 am – 7:00 pm

NAMS - Sharpsburg
209 13th Street
Pittsburgh, PA 15215
Phone: 412-781-1175
Monday 7/7: 8:00 am – 7:00 pm

NAMS - Tarentum
704 Second Avenue, Suite 100-B
Tarentum, PA 15084
Phone: 724-224-1552
Monday 7/7: 8:00 am – 7:00 pm

Plum Community Center
499 Center-New Texas Road
Pittsburgh, PA 15239
Phone: 412-744-4861
Monday 7/7: 8:00 am – 7:00 pm

Single People Experiencing Homelessness

Second Avenue Commons
700 Second Avenue, Pittsburgh, PA 15219
Phone: 412-775-9001
Open 7 days a week, 7:00 am - 7:00 pm
Other Engagement Centers

Families Experiencing Homelessness

Call Allegheny Link: 1-866-730-2368

Each year, DHS shares a look back and a look ahead – celebrating what we’ve accomplished and outlining where we’re headed. Explore our most recent updates below.

2025 Strategic Initiatives(PDF, 10MB)
Discover the big, bold initiatives driving our work in 2025 and our five goals that guide us in serving our community.

2024 Accomplishments(PDF, 20MB)
This report offers a snapshot of Allegheny County along with an overview of DHS’s mission, budget, and goals. Highlights include how we’ve made it easier for people to find help, connected with families most in need, reduced use of involuntary services, and much more.

Hotlines, helplines and warmlines
Feeling overwhelmed, anxious or don’t know where to turn? You aren’t alone. There are people who can talk you through it. Learn more

We want to hear from you
We want to know what you think about human services in Allegheny County. Any upcoming virtual public hearings can be found here. Check frequently for opportunities to let us know your thoughts. You can also contact the Director's Action Line at any time with questions, concerns or comments about any of the services we provide.

From time-to-time, DHS will send text messages to share information, conduct surveys, or provide updates on services. These texts will always come from 987-987. Because this line is not monitored, please contact the Director’s Action Line if you have a problem or question. The Director’s Action Line can be reached at 1-800-862-6783, by texting “Action” to 412-324-3388, or by sending an email to DAL@alleghenycounty.us.

Awareness building
DHS engages in several efforts each year to raise awareness around human services-related issues. Learn more