Professional Visits

Notice

Effective April 17, 2023, the Allegheny County Jail has resumed all attorney and professional in-person contact visitation regardless of vaccination status.

Limited appointments for video visitation will be provided based upon availability. Last-minute requests for video visitation cannot be accommodated. Notice of at least 48 hours is required for all video visitation requests. If video visitation is not available, in-person visitation must be utilized.

All professional visitors must be registered to schedule. Please call 412-350-2036 or 412-350-2035 to register.

Professional Video Visits

Allegheny County continues to provide a video visitation process using Microsoft Teams that allows professionals in specific fields to visit with their clients through their home computers and mobile devices. This process does not support social visits. It is for professional visits only. Professional visits include attorneys, public defenders, probation officials, medical and mental health professionals, pre-trial interviews and telepsychiatry. This list may also be expanded further based on need. Visits are scheduled in one-hour increments.

Fill out all information on the form to schedule your video visit. Each request will be for a single meeting with a single inmate, and you will be asked to provide your availability for up to three dates and/or times for scheduling purposes. Every reasonable effort will be made to honor your schedule request, but in the event of conflicts you will be contacted by staff to find an alternative date or time.

To verify attorney-client confidentiality during a call scheduled through the ACJ Video Arraignment Department, a “Legal Privacy Request Form” has been created and may be obtained by sending a request to the Courts along with a copy of the attorney’s license card. Attorneys should fill out that form and email it to the Jail as per the instructions to ensure their calls are not recorded.

You will find the technical requirements for your computer or mobile device at the bottom of this page.

Professional Video Visitation Hours

Sunday 8:30 am - 2:30 pm
Monday - Friday 8:30 am – 6:30 pm
No visits on Saturday.

Instructions for Joining Microsoft Teams Meetings

Mobile Users

  1. You will need to visit your app store and download Microsoft Teams
  2. At the time of your scheduled visit, click the “Join Microsoft Teams Meeting” link in your email.
    1. Your Teams app will open. Click the “Sign In” button. The next screen will give you the option of signing in, or joining as a guest.
    2. You will click “Join as guest.”
    3. On the next screen, enter your name and click “Join as Guest” again
  3. After connecting, you can click the small camera icon in the bottom-left of the screen to start sharing video of yourself.
  4. When you are finished with your visit, click the red Telephone icon at the bottom-right to end the call

PC Users

  1. Must have webcam, microphone, speakers, and internet connection
  2. Click the “Join Microsoft Teams Meeting” link in your email to open the meeting.
  3. Your browser will open and give you the options to “Get the Teams App,“ “Join in Microsoft Edge,” or “Join in this browser instead.” You should choose “Join in Microsoft Edge.”
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